(Original edit of my Christmas article for Taxi magazine).
Not long to go now. The Oxford Street Christmas lights have been on since November the 7th and Hyde Park has been turned into a winter wonderland. As the build-up starts, we cab drivers are starting to work the strangest, most unpredictable, month of the year.
Although January is my least favourite working month, December runs a close second. I enjoy Christmas itself, but working the run-up to the big day is always a pain. There are two main hazards: 1) Drunken passengers. 2) The traffic. Out of the two, it’s the traffic that I fear the most. I’ve worked quite a few Decembers in my time, but thankfully haven’t suffered too much from passengers who have had a few sherberts and have become difficult. I sometimes get caught out by the odd group of fired-up geezers on their way to annoy Arab families at the Winter Wonderland, but I’m usually OK. My anti-social passenger filter is set at paranoid mode all year round and not many get through the net, even in December. Then again, I don’t work at night. On the rare occasion I pick up account customers coming from an office party, they are as straight and buttoned-up as they are on any other day. No doubt they worry that we can get word to their boss if they create.
December starts well enough as there’s usually a fair bit of work around. Moving into the middle of the month things become fraught. This is the point where all the traffic-related problems you’ve read about in Taxi over the past eleven months all come together. Out of towners drive in to do their Christmas shopping and look at the lights, delivery vans park up everywhere oblivious to bus lane cameras, and there are stationary lines of buses caused by all of the above – and the perennial roadworks of course. We are invariably caught in heavy traffic with once a year riders in the back, counting coins in their hand as the meter ticks over each twenty pence increment. As the traffic grinds to a halt all we can do is apologise for London’s road schemes that have cost our customers more than they expected, and have caused us stress and embarrassment.
If you stick with it until Christmas Eve you’ll find things suddenly go dead in the last few days. The traffic lessens, but the work has gone. Every year we hope the work will reappear early in the new year. Sometimes it does.
We need to be security-minded at Christmas and not make ourselves targets for criminals. Some drivers leave phones, satnavs, and other valuables in their cabs while visiting a toilet, only to return to find the whole lot gone. We are targeted because we are thought of as carrying lots of cash. Permission to laugh: after paying for my daily diesel I often go home with less cash than I had in my float at the start of the day. Fortunately, the idea of taxis being money boxes on wheels is lessening now credit card acceptance is mandatory and we’re taking less cash. Taking your valuables with you on a break ensures you leave little of value apart from a few rolls of over-priced printer receipt paper (have the Monopolies Commission been made aware of the receipt roll scam?).
Maybe we should get into the spirit more and revive the tradition of putting up Christmas decorations in our cabs? A lot more drivers used to do so in the past, though I admit there are sound reasons for not putting tinsel up. It was a happy occasion when I gained my cab licence in 1988. I’d finished the Knowledge a couple of months previously, and I’d finally passed my taxi driving test on December 8th (at the 3rd attempt). I was asked to collect my badge a few hours later up at Penton Street. I had a spring in my step at Chapel Street Market when I bought some tinsel in anticipation of a very merry Christmas. The thing is, once Christmas is over it’s impossible to get rid of all the stray bits of tinsel. It’ll still be there next Christmas for sure. Had I never changed cabs I’d still be picking up bits of stray tinsel from 1988.
After Christmas it’s time to take stock and look forward to the year ahead. On a personal note, I ask myself if I can stop myself from making stupid mistakes this year? I’ve been improving, but in 2017 I still ended up on a speed awareness course in the summer, and I also copped a box junction violation after following a bus from Midland Road onto Euston Road.
When all the excitement of Christmas is over there’s the Kipper Season to endure. Soon, our working days will bring a bit more daylight, a bit more warmth, and hopefully a bit more income. The autumn of 2017 was encouraging, and a lot has happened this year that might help us improve things next year. Not least there is the ongoing saga of Uber. They’re not finished yet, but they are not going to be able to continue in the same way in the future. We received a lot of public support this year and for that we should be grateful. I’m sure there will be big changes and big challenges next year. We need to roll up our sleeves and make December the best we possibly can, then hit the new year running. Have a great Christmas!