The bank with no money. My local Halifax bank branch recently re-opened without a counter; just machines, and one or two staff members standing around. I hadn’t really needed the counter service as I usually just pay in and take out cash.
On finding an old pound coin under the sofa – no doubt put there by the cat – I thought I’d take the coin to the bank and exchange it for a new-style coin. On asking what I could do with my obsolete coin I was told that the bank would change it for me – but not at this branch as they don’t have a counter service!
Rather than spend £4.80 on a return bus trip to the Halifax in Luton, I took my coin to the Post Office; on the advice of the bank that doesn’t deal in cash.
It’s a freakin’ bank! Isn’t that what a bank is for? Surely they’ve at least got a petty cash-type box hidden away somewhere? And don’t get me started on on-line banking – how do you pay cash in??.
Come on your millennials; tell me I’m out of touch and this is progress, I dare you…