Category Archives: Published Articles

Strengths & Weaknesses

(Original edit of article for Taxi magazine)

Things are still up in the air with the licensing of Uber, but whatever happens, others will come. Big companies will move in and attempt to take over existing taxi and private hire provision. They will push TfL’s weak licensing regime as far as they can, and will learn from the mistakes of Uber. We need to be ready for them.

The London taxi trade has traditionally comprised of individual driver-operators. Pre-Uber private hire consisted of a much bigger collection of individual drivers dependent on an operator. Many private hire operators were fairly small firms. Addison Lee were the big corporation in the mini-cab world. They pushed the boundaries and gave us grief, but they were nothing compared with Uber.

Whether private hire drivers are employees or self-employed is still a matter for the courts. London taxi drivers are definitely self-employed individuals running our own businesses. Some of us work full-time, others part-time. Many are semi-retired and just work a few hours a week. We have the freedom and flexibility to plan our work using the twenty-four-hour clock. We operate to strict policies, but no-one tells us what to do, unless we run up our licensing authority the wrong way, annoy the police, or fall foul of parking restriction (how times have changed though: having cameras trained on the yellow lines by the iron lung toilet at Regency Place smacks of George Orwell’s 1984).

Taxi and private hire used to be considered quite a mundane world. Some customers used mini-cabs, some used taxis. We largely had our own client bases, with some overlap. It then got political and wrapped up in complicated matters of law. It’s certainly keeping the lawyers busy.

We’ve never harnessed our collective power as much as we should have because we can’t agree on a political viewpoint. Some of us believe in negotiation, others in militant action. Hopefully we can reach more of a consensus in the near future.

Our individuality is both our strength and our weakness.  As individuals we have autonomy and flexibility. Businesses don’t like us because investors can’t move in to exploit us. Rapacious corporations can’t make a profit off our backs. This is why there was so much suspicion over having to enter into commercial deals with credit card companies. We were forced to sell out in a way.

Uber and their ilk cannot take over the whole London taxi trade. Only our licensing authority can screw us over, and we have reason to criticise the people who should be protecting us from the illegal activities of dubious corporations. We slogged our guts out on the Knowledge knowing that we had the sole right to ply for hire on the street. That was the deal. That right was enshrined in law. The arrival of powerful foreign corporations disrupted everything. TfL listened to the big people with money and power.

This is the disadvantage of being sole traders. We are fiercely independent, though we are vulnerable. We have the support of organisations such as the LTDA. We have some support in parliament too. What we don’t have is the backing of investors, lobbyists and people in high places to the extent that Uber have. We can’t be invested in. We don’t have government spooks putting pressure on our licensing body.

We are a collection of Individual men and women running our businesses for average pay, at best. As individual driver/operators we know that we wouldn’t get away with what Uber get away with. We wouldn’t be allowed to carry on operating after being labelled as not fit and proper as Uber were when they were denied a new licence. Uber are still operating despite being suspended.  And London-licensed drivers are still operating many miles away in other towns. TfL are trying to tighten up on private hire licensing because they know they made a mistake in licensing Uber. It’s likely they’ll have them back, even if they have to work to stricter rules.

I think the only answer is to keep on keeping on: to provide the best service we can as individuals. We should celebrate our status as free-thinking individuals, but also remember we are part of a bigger whole. With a positive mental attitude and by providing an outstanding service we can spread goodwill among the trade and our customers. By being negative and unhelpful, we do the opposite. It’s down to and every one of us to strive for excellence. We’ll never all be in the same trade organisation because of our diversity, but we all need to be in an organisation and stick to the rules. We need to keep our nose clean and a smile on our face.

Leave a comment

Filed under Published Articles

The Cycle of Change

(Original edit of article for Taxi magazine).

As cab drivers we used to plod along happily unaffected by change. If someone wanted a cab they’d wave their hand or approach a rank. We took cash. There was no fiddling with buttons and worrying whether the customer’s credit card was going to work. There was no stress waiting for card clearance with a bus sat behind us. We all had a bit more road space and road systems were less complicated. Things were altogether less fraught out there. When I started out there were no cameras poised to photograph your wheel as it touched the hallowed yellow paint of a box junction. You could buy a new cab that didn’t need to be plugged in.

Many of these changes have happened in the last handful of years, and there are more changes coming to our streets. Changes not just to our working conditions, but to the wider environment we work in. Updated forms of transport are being offered to customers which could disrupt the status quo and provide headaches to the authorities who control the roads. Fasten your seatbelts, it’s going to be a bumpy ride…

In a recent article I mentioned motorised rickshaws. How they’ve allowed a rickshaw on the road with a motor I’ll never know. There are more cycles coming: hire cycles that don’t have to be returned to a docking station, but can be dumped anywhere. OBikes are four times cheaper than the Santander “Boris Bikes” and can be left wherever you like. If these cheaper bikes are allowed to continue it’ll lead the way for more unregulated cycle hire outfits to flood the market. It’ll make a dent in the profits of the current supplier, and create piles of cycles on our pavements for people to trip over. It’s a situation rather like the pedicabs. The authorities failed to clamp down on them and we now have pedicabs with motors riding down cycle lanes! TfL can’t really say anything as they allowed it to happen in the first place.

If TfL did put a stop to motorised rickshaws or discount dump-where-you-like hire bikes, could we say they were luddites resistant to progress and competition? Isn’t that what many people said about cab drivers when credit card acceptance became mandatory?

TfL are making big losses because fewer people want to ride their tube trains and buses. They still have the private hire money-spinner though. They’re trying to claw money out of private hire by drastically raising operator’s licensing fees. Large mini-cab operators have to find £30,000 for a five-year licence, where previously the fee was £2,826. The mini operators are fighting the case in court. They argue that TfL failed to conduct a considered and thorough consultation before raising fees, and didn’t carry out an independent regulatory impact assessment. I suggest that TfL and other authorities never consider the impact or carry out a proper consultation on anything. Look at what they’ve done to London’s roads with all their crazy re-modelling schemes and closures.

Whatever you feel about private hire you must admit that this is a huge rise (up to 5000% in some cases).            Many smaller private hire companies have gone to the wall, or have been eaten up by the larger ones.

None is larger than Uber of course. Maybe thirty-large for running an estimated 40,000 mini-cabs isn’t so excessive. Here’s a question:  if Uber are no longer officially licensed, are they exempt from the thirty grand operator’s fee?

TfL say higher fees are needed to fund extra compliance officers “who do a crucial job in driving up standards and ensuring passengers remain safe.”

TfL themselves could have done more to ensure passengers were safe by making sure DBS criminal record checks were made properly from the start. We recently read about the imprisonment of an Uber driver who was stopped for driving erratically in New North Road. Kareem Worthington’s car was searched and the police found white powder believed to be drugs, and a secreted knife. What struck me about this case was that he had been convicted of possession of a bladed article in 2011 and 2012, and had also been imprisoned for affray in 2014. Did none of these offences come up on his DBS record? Or did TfL decide he was a fit and proper person anyway? Either the current criminal record checking system is open to corruption, or the DBS report isn’t worth the paper it’s written on.

We now have motorised chariots carrying families around the West End and getting in everyone’s way. Their drivers don’t need a licence, tax, insurance, vehicle inspection, fare chart; nor any DBS clearance. The old PCO would have run them out of town on a rail.

Leave a comment

Filed under Published Articles

Spring Has Sprung

(The snow is a distant memory… Here’s my edit of my article published in Taxi magazine this week.  I’ve now put my ice scraper and windscreen frost sheet away for the year…)

The snow is now a distant memory. I’m confident that by the time you read this we can see sunshine and the green shoots of spring. It wasn’t like that at the beginning of the month.

I usually have Monday and Tuesday off. On Monday February 26th I was watching the BBC News. The talk was of the “Beast from the East”, the killer weather on its way from Siberia. There were dire warnings of serious travel disruption, and sub-zero temperatures that were going to cause folk to drop dead from heart attacks. Some parts of the UK were already suffering from The Beast, and it looked like we were all going to get it sometime over the next few days.

BBC reporters stood on motorway bridges and told of mayhem up north, down south, Wales and the west. Train companies had cancelled trains in areas where not a single snowflake had dropped. This both appalled and amused me. I certainly would have been annoyed had I needed to catch a train today. Anyway, how were they coping in Siberia where this weather was meant to originate from? Do the trains stop running in Iceland and Canada every winter?

The media love talking about extreme weather. I later joined in with the jovial humour by posting slightly smug messages on my blog. The sunshine was streaming through my windows as I spoke about how lovely and spring-like the weather was in Leighton Buzzard (I’d already got my sunglasses out, ready to put in the cab, and I was thinking about bringing my ice scraper inside for the next nine months).

I asked my twelve or so blog followers why this country grinds to a halt at the first drop of a snowflake. I spoke about the woman I saw leaving the gym that morning. She had a hat on and she was only walking to the car park a few yards away. Yes, it was cold, but I wore my shorts at Morrison’s as I always do when I’ve come straight from the gym. I later caught a bus into the town centre. They were talking about grim weather coming in the Golden Bell. The bus drivers were talking excitedly about the day off they were going to enjoy the following day when the Beast hit Bedfordshire. Dream on, I thought.

Tuesday was the same: cold but sunny.

I woke up as normal on Wednesday and prepared for work. I looked out of the window and there was a blanket of white. Oh dear. There were four inches of snow on the cab roof, and it was still snowing lightly. Even the cat refused to go out for a look.

I was now faced with the dilemma of trying to make it to London and hope things were all right there, or write the day off. It’s a terrible dilemma when you’re self-employed as if you don’t work you don’t get paid. I thought of those delivery people on zero-hours contracts who were facing the same choice. We’re all on tight margins.

Even if I could get the cab out of the car park at the back of my house I would still be faced with treacherous snow-covered roads on my estate. I found out later the main roads were passable, but a lot could happen in the forty miles between here and London. And what if I got a job to Hampstead Village or somewhere and got stuck there? The TV was already showing vehicles stuck on motorways for several hours. I took the only decision I felt I could and called a writing day.

Thursday was also snowed off. Unbelievably it was now March, and the start of spring.

If anything, things were even worse on Friday. I’d enjoyed a couple of days off, but by now I was fed up and really wanted it to end.

I was confident I’d be able to work Saturday. I started the cab, but I wasn’t confident in getting off the driveway and around the little roads without getting stuck. I felt my time would be better spent on an early lunch at Wetherspoons so walked into town. Just about everyone else had the same idea. The pub was packed at 11.45. It was like the Spirit of the Blitz and we were all huddled down a tube station waiting for the all clear. By the way, if you’re writing a book, as I am, you have every justification for sitting in pubs. I was editing my work. I was working. While there was no guilt on that score, my food and drink bill was mounting.

Most of the snow had cleared by Sunday and I got a decent day’s work in. In London you wouldn’t have known anything untoward had happened weather-wise at all. Spring was coming, I was sure of it. And feeling hopeful, I declared the kipper season over.

Leave a comment

Filed under Published Articles

Down the Tubes

(Original edit of article for Taxi magazine)

I picked up a copy of the Evening Standard a few weeks’ ago and found a most interesting story. The piece revealed that people were deserting the London Underground, and TfL were losing money fast. Apparently, the tube is overcrowded, full of rowdy people, and prone to delays and cancellations. Shoot, I never knew that…

TfL are expected to lose £400 million. Income from fares will fall £239 million below expectations this year, with commercial income from advertising, retail and property £160 million down. This is all “according to confidential documents seen by the Standard.” I’m not sure how the Standard got their hands on confidential documents; I’d suggest they’re not confidential at all. Anyway, let’s go with it.

The tube is the only TfL passenger service that makes a profit – for now anyway. The article goes on to say how the tube is badly hit, with passenger numbers down nearly 4%. What follows forms part of the answer: cycling in Central London is at an all-time high, up 5.8% per year. I bet TfL wished they never started this Cycle Superhighway nonsense.

That’s only part of the story, of course. Other factors are at work; including an annual 7% rise in crime on the TfL train network; plus passenger aggression, acerbated partly by overcrowding, delays and cancellations.

I often pick passengers up at the weekend who have been let down by line closures. I’m not gloating. The tube is an essential lifeline for many, and I don’t like to see people inconvenienced. But I don’t remember such disruption when I lived in London in the 1990s and used the tube regularly. Why are things are so bad now? You’d think that technological advances would have improved things and helped to mend problems quicker.

The next day’s super soaraway Standard carried another thought-provoking piece.  This one told us that electric on-demand pedicabs were being rolled out. This time, I’m definitely not gloating as it affects cab drivers too. George Osborne’s mouthpiece couldn’t resist informing its readership that a vehicle can be booked through an Uber-style app.

Mayor Khan has said nothing about the menace of pedicabs since taking over from Boris, and look what’s happened? London’s about to be flooded by motorised pedicabs.  They can travel at 15.5 mph, and they’re allowed on the Cycle Superhighway cycle lanes. Pedicabs have previously been little more than an irritation. They get in everyone’s way – especially buses – but they’ve never posed a serious threat to the revenue of licenced taxis or mini-cabs. Not until now.  These vehicles are going to undercut taxis, as well as the Mayor’s beloved transport provision. Let’s just hope that we gain a bit of work from TfLs unreliable tube system and increasingly slow buses.

I wonder how much revenue TfL have lost to Uber? People found they could travel almost as cheaply as they could on the tube, and they didn’t have to sit on buses as they lumbered along Regent Street nose to tail. TfL licensed an unfit operator thinking it would only harm taxis and mini-cabs, but neglected the fact that Uber’s use of slave labour and dubious tax arrangements, would allow Uber to undercut TfLs own transport. TfL are a transport provider who have undermined their own products!

Anyway, here’s my own confidential report: my earnings have gone down about 20% in the last five years. The reasons include wage stagnation that affects our customers; plus the illegal licensing of Uber. Permanent road closures and miss-managed temporary closures have compounded the problem, and have made cab rides more expensive. The City has become virtually a no-go area since the closure of Bank Junction, and all the other temporary closures in the area. Oxford Street looks to be going the same way. And Bloomsbury, when Tottenham Court Road is closed.

We have little control over our working environment. Much of it is in the hands of TfL, and they have harmed us all. They’ve stopped the traffic flowing as part of their anti-motorist agenda; yet have bowed to pressure from powerful lobbyists on behalf of Uber and flooded the streets with cars. I’m sure there are fewer private motorists driving in London, but every available the space is filled with mini-cabs. No, we don’t need 160,000 mini-cabs, but a private hire licence has other uses. Any motorist wanting a discounted Congestion Charge season ticket can buy one direct from TfL for a couple of hundred quid.

The funniest bit in the Standard article was the claim that Mr Khan and TfL have partly attributed the downturn in TfLs revenue down to the “uncertainty of Brexit.” How ridiculous. Yes, the country’s going to the dogs. Soon, only cockroaches and Uber drivers will be able to survive in London. We’d better all follow Boris over his bridge to France.

Leave a comment

Filed under Published Articles

Boris and his Bridges

(Original edit of article written for Taxi magazine).

So, Boris Johnson has suggested a bridge spanning the English Channel? It’s a shame no-one has supported his idea – it sounds great! The idea might seem fanciful, but it’s entirely possible that Boris’s idea could be realised with the right backing. Had the French suggested it, the suggestion would have been taken seriously, but because it’s that mischievous mop-top, people just laugh about it. Maybe people remember his garden bridge idea, the one that cost the taxpayer £46 million without a brick being laid? Fair enough, but at least he has a go.

The bridge idea seems strange in the light of Britain’s forthcoming exit from the European Union, but if we managed to bridge the English Channel, it would open France wide open to both tourism and commuters. Structurally it’s do-able.

A bridge would be much more versatile than the present tunnels for trucks and trains. A bridge could open up the continent to many forms of transport, including pedestrians. There could be some kind of tram connecting the two towns at both ends. Pedestrians wouldn’t normally be expected to walk the whole length, but there could be a rank of Boris Bikes at the foot of the bridge. I wonder if taxi drivers from Kent ever get any runs to France? The bridge could lend itself to fixed-price shuttle services from both the English and the French side (cross-border hiring legislation will need to be looked at).

Any new bridge project would have to be planned properly though. Would it be built to British or French specifications? Would they switch to driving on the other side of the road half way over? The bridge would have to be very long, but also very wide. I expect the French would want to build a few wine bars and patisseries on it. Very nice too. And they’d need a bit of greenery on which to walk their little doggiess. This could be a garden bridge by the back door, only bigger and better.

A bridge administered by the British is more troubling – just look at the London bridges that we are familiar with. Although it would be in Kent, the British section would no doubt be run in accordance with TfL’s anti-motorist agenda. How long before contractors are sent to mark out cycle lanes? A paved strip will then appear down the middle of the carriageway, to provide jaywalkers an unlimited crossing space, and to provide an extra lane for cyclists and motorcyclists, just like Regent Street or The Stand. Segregated vehicle, cycle and pedestrian lanes – by all means; but please don’t let it resemble the chaos of the London bridges. It’s not just the old mayor that we need to worry about; the present one needs watching too.

The foot of the bridge would soon become an untidy mess of rickshaws and Uber cars. Ice cream vans will appear on the bridge; plus pavement artists, blokes painted silver, &c., &c…  I feel sorry for the good burghers of Dover or Calais if that bloke with the bagpipes re-locates from Westminster Bridge.

It must be about twenty-six miles from Dover to Calais – about the same length of a marathon. This won’t go un-noticed by interested parties. In no time, the bridge will start being closed for running and cycling events; perhaps food festivals, bus rallies, Pedestrian-only shopping Sundays, and American football promotions. Imagine the Christmas light switch-on?

Some people think travel through the European Union will become more difficult, but I don’t think things will change too much. We had to show passports at the French border in the 70s, and we still do. Security would have to be high though, and that’s not cheap. A new border would be created with passport and immigration checks. If there are any terrorist incidents in Europe, it won’t be long before metal barriers are put in to narrow everything down further.

None of this will affect us in London, but British pride is at stake. We have the opportunity to show our EU friends across the water that we’re still open for business and that we are still proud Europeans. We don’t need celebs to open the bridge; just someone with some enthusiasm: I’d have the chap with the flags at that tourist shop on Piccadilly Circus to do it.

It’s an exciting vision from Boris, and I commend it to the house.

Leave a comment

Filed under Published Articles

Changes on the Cards

(Original edit of article for Taxi magazine)

I was pleased to hear we no longer have to pay fees when paying for certain items by credit card, but relief turned to dismay when I heard retailers bleating on about a loss of revenue and how they’d put their prices up or impose new fees in order to get their  transaction money back.

Travel companies and ticket agencies save money by not having to maintain a physical space in which to sell us their wares. With most ticket retailing done on-line, people are necessarily going to be paying by some sort of card, so are open to charges. The alternative is for these companies to only accept debit cards, for which no fee is charged. If you’ve recently paid your tax bill on-line you may have noticed that you can no longer pay with a personal credit card. We have no choice whether we pay tax, or to whom we pay it, but we have a choice who we buy tickets from.  I can’t imagine companies stopping people paying by credit card, so they’ll look at other ways to claw back their lost revenue.

Raising our fares to cover credit card fees is not something we can do. It’s not something I’d want to do either in these times of austerity. I also wouldn’t want to go back to the days of charging our customers fees for paying by card.

It’s not right that we were forced into accepting cards, but it’s surely brought us more work. Taking cards has been compulsory for well over a year now. The issue has faded, but there are still nagging concerns. For one, there’s the feeling that we have lost a little of our autonomy. For three hundred years we dealt only in cash and it worked fine.  Finance companies make money out of us for supplying the equipment and processing payments, and it feels uncomfortable entering into financial agreements with outside agencies in order to take a taxi fare – at a cost to ourselves. I don’t get involved with a finance company directly because my equipment is integrated into my ComCab system, but I’ve heard drivers with different arrangements have been threatened with having their machines taken away through under-use: not making enough money for the machine supplier. Taxi garages have also been told to ensure their card machines are used more!

I don’t promote the use of cards. A payment can take two minutes to complete, and there’s always the fear that something will go wrong. Sometimes it does. Customers don’t always find using the keypad easy; possibly because there is a confusion of different systems being used in cabs. I’ve had two people walk off before realising the payments haven’t gone through. I don’t know whether this has been done or purpose. I don’t see the same detail on my ComCab screen as the customer sees on the keypad, fixed out of sight behind my head. If a driver has a major with his system can he get assistance beyond nine to five?

Despite these concerns, it’s better than the alternative of having a mixed fleet of cash-only/card-friendly cabs. The public have confidence they can pay by card when they approach us, and no longer need to walk down a rank asking if we accept cards. This avoids frustration and resentment.

Sadly, I’m no longer waved in to the front of a hotel rank and loaded up for Heathrow while cash-only wallahs sat fuming, but mandatory card acceptance has brought us all more work. It’s not all plain sailing, but the price has been worth paying. And we can hold our heads up and take the moral high ground against those rapacious travel agents.

Has technology made card acceptance more difficult? I remember a time many years’ ago when in a shop or restaurant they’d bring a huge metal machine over. I was only a kid in the 1970s, but I remember it being the size of those contraptions they used to measure your feet with at Clark’s. They’d put your card on the machine and physically swipe it. You’d leave with a carbon copy of the transaction. I assume the retailer would send all their copies off to the credit card company and receive payment in due course. I don’t think there was any wireless technology, and the system was never “down”.  They didn’t need a signal, just a bit of carbon paper. It was simple, but it worked. Why does everything have to be so complicated these days? I know that under TfL rules a hand-held machine isn’t officially allowed, but I wonder if we could still get our hands on those machines?

Leave a comment

Filed under Published Articles

Down at the Doctor’s

(Original edit of my article regarding my recent over-56 taxi medical).
Taxi licensing legislation in London is the strictest in the world. Private hire licensing seems to be about the slackest. Licensing is carried out by the same authority, but to wildly differing standards. Transport for London have tightened up a bit on PH, and refusing to re-licence Uber is part of a belated attempt to raise the standards to what the public should accept as standard.
Private hire drivers don’t have to jump through so many hoops, as in fairness they don’t operate in quite the same was as we do; but minimum standards of safety should apply to both trades. All drivers should be able to speak reasonable English: not to “A” Level standard, but they should be able to read road signs, and communicate with passengers, as a bare minimum. Everyone should have a reasonable idea of where they are going, independent of a satnav. All drivers should have comprehensive hire & reward insurance, and it should be switched on at all times. Is there such a thing as on/off insurance? I don’t think so. All drivers should have their criminal records examined to make sure they’re not wanted on three continents. TfL are concerned how criminal record checks are carried out. Is it true that Uber do the checking themselves, or use a friendly partner agency? Who knows, maybe it’s just rumours.
When I started out, criminal checks were carried out directly by our licensing authority – the Metropolitan Police. That seems reasonable. The system got complicated when they started to refer us to an outside agency. The procedure could be both laborious and lengthy under the CRB, then later the DBS. I find it absurd that we were forced into a situation where we had to pay money to a commercial organisation to see our own files.
In an official Taxi & Private Hire Notice, TfL outlined another interesting reason why they refused Uber a new licence. This concerns how medical certificates are obtained. I assume Uber drivers obtain their medical certificates the same way now as they did when Uber were first licensed in London. TfL have been accepting these medical certificates for over five years, so why the sudden surprise? The most startling revelation I’ve heard recently was that Uber drivers have been issued with medical certificates over the internet! I’m taking a particular interest here because I recently had a letter inviting me to contact my doctor for my over-55s medical. There didn’t seem an option to do it on-line.
Whilst I’m in good health at the time of writing I’m likely to be ill by the time I’ve joined the virtual queue to arrange an appointment on the phone, and then endured the physical ordeal of a trip down to the doctor’s. Medical centres are unhealthy places full of sick people coughing and spluttering up germs. Once in the consulting room I then have to convince the man in the white coat that I’m not as blind as a bat. Then there’s the fee. How much do Uber drivers pay a fee for their quickie medical? (more about that later…).
I last had a medical for my taxi licence five years’ ago; before that it was in 1988 after I applied to go on the Knowledge. My eyesight wasn’t as bad then, and I didn’t have cholesterol at Champions League standard. So how do they check your eyesight on-line? That’s not possible, surely? It’s not right if the rumours are true and Uber drivers can get a computer-generated medical certificate from an on-line Dr Feelgood. Then again, little surprises me the way Uber have put one over on our licensing body.
I’m not sure if standards have slipped for those of us who physically visit a qualified doctor for their medical. Maybe things are a bit more relaxed now, like the annual cab inspection. Maybe they now let us through with the human equivalent of dented bodywork or creaky brakes? Remember the old days when they’d and sit underneath us in a white coat to see if we leak fluids, ready to slap a stop note on our bums?
So how much do Uber drivers pay for their medicals? A quick Googler search threw up a Central London company who will complete a private hire – or taxi – medical for fifty quid, and on the day of booking. I know this takes weeks to arrange with my own GP, and I’ve been scared to ask how much it costs (someone at the Camley Street caff was quoted £250!). I shan’t give the company’s name in case it’s dodgy, but maybe we should be shopping around like our PH friends. Anyway, for this one I’m sticking with my local medical practice. If I’m still described as a taxi driver at the top of this article you’ll know I’ve passed the audition.

Leave a comment

Filed under Published Articles